Privacy Policy for Ignitte
Last Updated: May 24, 2026
Ignitte ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ignitte mobile application and related services (the "Services").
Ignitte is operated from New South Wales, Australia.
1. Information We Collect
We collect information necessary to provide and improve the Services, including:
1.1 Account Information
When you create an account or sign in, we may collect:
- your email address
- your display name
- your profile photo URL
- your account identifier, such as a Firebase user ID
1.2 User Content
When you use Ignitte, we may collect content you provide through the app, including:
- blocker or context text
- motivation type selections
- intensity selections
- generated speech history
- saved sessions and favourites
1.3 Purchase and Usage Information
We may collect:
- records relating to in-app credit purchases
- credit balances and credit consumption history
- product interaction data, such as generation events, playback events, favourites, and feature usage
1.4 Technical and Security Information
We may collect limited technical, diagnostic, and security-related information necessary to operate, secure, maintain, and improve the Services, including logs related to authentication, fraud prevention, abuse prevention, and service reliability.
2. How We Use Your Information
We use collected information to:
- create and manage user accounts
- provide AI-generated motivational speeches and synthesized voice audio
- process and verify in-app purchases
- save and sync session history across devices
- maintain app security and prevent misuse
- monitor app functionality and improve performance
- respond to support requests
- comply with legal obligations
3. AI and Third-Party Services
To provide the Services, we may share necessary information with trusted service providers, including:
- Firebase Authentication for login and account services
- Supabase for secure data storage and syncing
- DeepSeek for AI text generation
- ElevenLabs for voice synthesis
- Apple for in-app purchase processing and verification
We do not sell your personal information to advertisers or data brokers.
4. Payments
Payments are processed by Apple through In-App Purchases. We do not receive or store your full payment card details or bank account details.
5. Data Storage and Security
We use reasonable technical and organisational measures to protect your information. Data may be stored locally on your device and securely stored on our backend systems where required to support account management, history syncing, and app functionality.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Account Deletion
You may request deletion of your account and associated data from within the app, where available, or by contacting us at supportignitte@gmail.com. Once completed, deletion is intended to permanently remove your account data from our production systems, subject to any legal obligations requiring retention.
8. Children's Privacy
Ignitte is not intended for children under 13 years of age, or any higher minimum age required under applicable law. We do not knowingly collect personal information from children.
9. International Availability
Ignitte is operated from New South Wales, Australia. Ignitte is not currently being launched for the European Union market.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version and revise the "Last Updated" date above. Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Ignitte Support Team
Email: supportignitte@gmail.com
Web: https://ignitte.app